SHIPPING 

BMUSE ships worldwide using Royal Mail Signed For courier service and offers three flat rates*: 

 

UK- £5.99 

Europe- £13.99 

Rest of the World- £19.99

You need to SIGN for your delivery

*Some products are lighter/heavier and do not apply to the flat rate, such as: t-shirts, jewellery, heavy sets, footwear, coats, jackets, capes, heavy thick cardigans

These items have a different shipping rate that will be shown at checkout 

 

 

Orders are usually processed and shipped within 2-5 working days*

A tracking number is emailed upon shipment

After dispatching your order, refer to the following delivery times as a guideline*

 

UK orders take approx 2-3 working days

Europe orders take approx 3-7 working days

Rest of the World takes approx 7-15 working days

 

*Processing and delivery times do not include weekends, holidays or any unforeseen circumstances. Courier delivery is also subject to delays and international customs may vary according to country

Your name and address details MUST be correct as BMUSE is not responsible for costs related to returned packages due to incorrect information

 

 

 RETURNS & REFUNDS 

ALL SALES ARE FINAL

Returns, refunds, cancellations and exchanges are NOT accepted.

Due to the vintage nature of the items and Covid-19, all sales are final.

Please ensure you are fully committed before purchasing

 

 

LOST & DAMAGED ITEMS

Sorry this has happened. Unfortunately BMUSE is not responsible for any orders that do not arrive or arrive damaged.

What happens once your order has been posted is completely out of BMUSE's control.

 

BMUSE can provide proof of postage and tracking numbers.

It is advised that you contact Royal Mail directly and email shopbmuse@gmail.com immediately regarding the issue. 

 

INTERNATIONAL CUSTOMS, DUTY, TAX & QUARANTINE

BMUSE does not take any responsibility for any orders subject to customs charges/sales tax or quarantine checks which may be sanctioned in certain countries.

Please be advised on your country's rules before committing to purchase.